Thistle Garments Ltd Terms & Conditions

Terms and Conditions

TERMS AND CONDITIONS

The term ‘Thistle Garments Limited’ or ‘Thistle Garments Ltd’ or ‘Thistle Garments’ or ‘Thistle’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Thistle Garments Ltd, 3 Cumbernauld Business Park, Wardpark Road, Wardpark South, Cumbernauld, G67 3JZ. Our company registration number is SC210773 and we are registered in Scotland. The term ‘you’ or ‘your’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

-Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

-Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

-This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

-All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

-Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

-From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our terms and conditions.

-Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

-Every effort is made to keep the website up and running smoothly. However, Thistle Garments Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

-In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

PAYMENT METHODS

Our online payment system complies with all the bank initiated fraud checks including: AVS, CV2 and 3D Secure (Verified by Visa and MasterCard SecureCode) and is PCI DSS Level 1 compliant. We accept the following payment methods:

-Mastercard

-VISA

-Solo/Maestro (UK only)

-Paypal

Please note that we cannot accept any payment methods not specified above. If you try to pay by any other methods, we will not be liable for your loss of payment or any other damages caused by your action

PRICES & VAT

All prices on products, shipping charges and other services include value added tax

(VAT). The shipping charge is added per order. The prices displayed on the Website are those that apply at the time of purchase. The prices may be subject to change without notice, but changes will not affect orders which we have accepted. We endeavour to avoid information errors, but please note that pricing errors, spelling errors and other errors or mistakes can occur from time to time. We will verify prices as part of our confirmation procedures. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our Website, we will attempt to contact you. If we are unable to contact you, we will reject your offer and notify you by e-mail.

DELIVERY TERMS

Please note, that we only ship to home or office addresses - not to P.O. boxes. If your order consists of several items we reserve the right to split the delivery. This can happen if certain items are delayed or unavailable at the time of ordering. In the event of split delivery, you will be notified by an advice note which is included in the first delivery. You will not be charged for any additional shipping costs.

Please note that you bear the risk for the products you have ordered when the delivery is completed. If the packaging appears to be damaged, please do not accept the shipment. Without prejudice to your statutory rights and remedies you have the responsibility of inspecting your products for any faults and, in the event, giving us notice of any complaints. In the case of defective products or inconformity with your order, you will have the choice of returning the defective product and we will refund you the purchase price and all shipping costs.

If you not completely satisfied with your purchase, you have the option of cancelling your order within 30 calendar days after you have received them, provided that:

-the products are both un-used and unwashed; however, you are of course allowed to try on the products to see if they fit you - please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item,

-the products are in essentially the same state and quantity in which you received them with all swing tickets and hanging tags still attached.

Please note that products that are damaged as a result of wear and tear are not considered to be faulty.

PRIVACY POLICY

This privacy policy sets out how Thistle Garments Ltd uses and protects any information that you give Thistle Garments Ltd when you use this website.

Thistle Garments Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Thistle Garments Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4th February 2011.

We may collect the following information:

-Name and job title

-Contact information including email address

-Demographic information such as postcode, preferences and interests

-Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

-Internal record keeping.

-We may use the information to improve our products and services.

-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

-From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

-Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

-If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@thistlegarments.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Thistle Garments Ltd, 3 Cumbernauld Business Park, Wardpark Road, Wardpark South, Cumbernauld, G67 3JZ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

COPYRIGHT NOTICE

This website and its content is copyright of Thistle Garments Ltd - © Thistle Garments Ltd 2011. All rights reserved. SCHOELLER NANOSPHERE is a registered trade mark of Schoeller Technologies Switzerland. GORE-TEX is a registered trade mark of W.L. Gore and Associates.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

-You may print or download to a local hard disk extracts for your personal and non-commercial use only

-You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

-You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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